Lead onboarding and implementation processes, managing timelines and deliverables to meet customer objectives.
Define success criteria and provide tailored recommendations to drive platform adoption, engagement, and ROI.
Build and maintain strong relationships with key stakeholders and administrators to drive satisfaction, loyalty, and long-term success.
Espresa delivers a global and all-in-one personal benefits platform for HR and people teams. With a focus on Lifestyle Spending Accounts (LSAs) and solutions focused on wellbeing, recognition, and community, Espresa powers Great Places to Work®.
Provide onboarding and product adoption support to customers implementing the brightwheel product suite.
Support a rolling portfolio of approximately 100+ customer accounts over the typical 4–12 week onboarding lifecycle.
Diagnose, troubleshoot, and assist with resolving technical or configuration challenges customers encounter during system setup and early usage.
Brightwheel is the largest, fastest growing, and most loved platform in early education. They are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.
Serve as the technical point of contact for prospects and customers.
Own customer onboarding end-to-end alongside CSMs.
Represent Blinq at industry events and conferences.
Blinq is the world’s #1 digital business card, providing an instant, intuitive way to exchange details. They are building the tools to keep people genuinely connected. They are backed by top VCs like Blackbird, HubSpot Ventures and Square Peg and rapidly building their team across Sydney, Melbourne, San Francisco, and New York.
Manage and execute end-to-end implementations for mid-market and smaller enterprise customers.
Develop and implement strategies that enhance customer experience and expedite time to value.
Foster strong relationships with customers through effective communication and support.
Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Own implementation and onboarding, including project‑managing technical integrations.
Build and nurture strong, strategic, long‑term relationships across all levels of client organizations.
Develop and execute strategic account and BoB plans, including growth and expansion strategies.
Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. It is a certified Great Place to Work that values diversity, inclusion, and innovation to improve health outcomes and contain costs.
Lead the implementation experience for add-on customers.
Identify and mitigate risks throughout the implementation project.
Collaborate with customers to understand needs and build a project schedule.
RealPage is a company that provides software and data analytics to the real estate industry. They offer solutions for property management, asset optimization, and resident services, aiming to improve efficiency and profitability for their clients. RealPage emphasizes a customer-focused culture and offers opportunities for professional development.
Serve as the primary point of contact for customers seeking technical assistance via various channels.
Diagnose and resolve technical issues related to our marketing analytics technology platform.
Collaborate with customers to understand their technical requirements and provide tailored solutions.
Supermetrics is a company that helps businesses manage their marketing data to make informed decisions. The company has employees across the globe and fosters a culture of growth and development.
Take ownership of the integration process of our API-driven platform with our clients' ecosystem
Troubleshoot repeat technical issues and drive issue escalation and problem elimination
Own and manage a book of assigned customers, with a focus on the customers' API usage, ensuring retention and growth, and overall customer satisfaction
Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data.
Translate business requirements into technical designs and working configurations.
Configure and implement workflows across lead-to-cash, CPQ/CLM, order management, customer service, field service, industry solutions, and AI agent use cases.
Act as a trusted advisor on configuration vs. customization, ensuring platform best practices.
ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Own and monitor a portfolio of Dealer Implementations from Kick Off to Launch.
Guide Dealer Partners through the Implementation cycle, inclusive of understanding dependencies, managing expectations.
Thoroughly track all assigned Dealer Implementations, reporting on overall status, progression against milestone target dates, risk factors.
AutoFi is the leading provider of digital commerce technology that powers the sales and finance experiences for the most innovative brands and dealers in automotive. The AutoFi platform enables a more transactional buying experience with $4B in funded loans processed through AutoFi annually. The team is diverse, spread out across the U.S. and Canada, and has backgrounds from finance and technology.
Provide consulting on best practices and overall solutions based on requirements
Develop, leverage, and maintain expertise in our Vault platform and CRM product
Develop a trusted advisor relationship with Veeva stakeholders and the customer
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, they surpassed $3B in revenue in their last fiscal year. As a Work Anywhere company, they support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
This is a doer role. You will act as the technical bridge between clients, product, and engineering, translating business requirements into reliable system configurations while proactively identifying opportunities to improve processes and automation.
Own and execute technical platform setup and configuration for clients, including Everflow configuration and Shopify integrations.
Independently diagnose and clearly articulate root causes and fixes for tracking and integration issues, involving Engineering only when necessary
SaaS Talent is a recruiting company and hiring, business development, and growth partner with 20+ years of experience in SaaS and Hi-Tech. They help companies scale and transform their businesses by streamlining sales, marketing, and operations and hiring ideal talent.
Own the technical roadmap for the GTM tech stack, ensuring all tools are integrated into a cohesive, scalable ecosystem.
Identify manual bottlenecks across the lead-to-cash lifecycle and engineer automated solutions.
Design and maintain the data pipelines between disparate GTM tools to ensure a single source of truth.
Sardine is a leader in fraud prevention and AML compliance, leveraging device intelligence, behavior biometrics, machine learning, and AI to stop fraud. They have raised $145M from investors including Andreessen Horowitz, Activant, Visa, Experian, FIS, and Google Ventures and foster a remote-first culture.
Own the onboarding program end-to-end, managing the full lifecycle from content creation to measurement.
Deliver cohort-based onboarding experiences through interactive workshops and role plays.
Measure and continuously improve onboarding effectiveness using leading and lagging indicators.
Temporal is an open-source programming model that simplifies code and enhances application reliability. They aim to be the reliable foundation of every developer’s toolbox. They value curiosity, drive, collaboration, and genuineness, fostering a culture of innovation and impact.
Lead end-to-end onboarding projects for enterprise customers.
Drive adoption, expansion, and measurable value realization.
Enable agentic workflows for audience ideation, campaign optimization, and performance analysis.
GrowthLoop is rebuilding how enterprise marketing teams operate. They drive compound growth by accelerating the marketing cycle, using Agentic AI powered by customers’ enterprise cloud data, and hundreds of marketers at enterprises like Google, Costco, and Albertsons rely on GrowthLoop.
Optimize CRM structure to improve data organization and workflow efficiency.
Build reports that provide insights into marketing, sales, and patient engagement.
Implement workflow automation to improve operational efficiency.
20four7VA provides offshore independent contractors to deliver remote services to clients worldwide. They focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. They offer various open roles, free training, constant support, and a vibrant community ready to support its contractors.
Educate others about the ServiceNow platform by creating white papers and other materials that can be shared with our ServiceNow community.
Be the technical expert on the ServiceNow platform, while advising customers on leveraging configurations vs. Customizations.
Support the engagements efforts for Manufacturing-specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Own and optimise the GTM stack across CRM, enrichment, sequencing, dialers, intent, enablement, and CPQ tools.
Design end-to-end automated workflows across the GTM lifecycle.
Act as the technical bridge between RevOps and GTM teams, translating business needs into scalable systems.
Sprinto is an AI-native GRC platform that helps organisations manage risks, audits, vendor oversight, and continuous monitoring from a single connected platform. With a team of 350+ employees, they combine scale with expertise to deliver trust and compliance.
Design, build, and operate the ServiceNow CRM Partner Advisory Board.
Primary technical advisor and solution design authority for strategic CRM technology partnerships.
Ensure partners can deeply integrate with, extend, and build agentic offerings on ServiceNow’s CRM platform.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. The company's cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Assist customers in learning and adopting the brightwheel product for their center
Own a running portfolio of 100+ accounts throughout the 4-12 week brightwheel customer onboarding process
Overcome customer objections to ensure the customer feels confident with the positive change and value brightwheel will bring to their program
Brightwheel is the largest and fastest-growing platform in early education. They are trusted by millions of educators and families every day, and backed by top investors. Their team is passionate, talented, and customer-focused, with remote employees across every US time zone, as well as select offices in the US and internationally.