Manage and execute end-to-end implementation plans for multiple clients simultaneously.
Develop tailored solutions that meet specific customer requirements and enhance satisfaction.
Collaborate closely with cross-functional teams to align stakeholders and ensure project success.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Be a Procurify product expert and the main point of contact for onboarding clients.
Build strong client relationships and project manage the implementation process.
Understand client business requirements and support technical configuration and workflows.
Procurify is an AI-enhanced procurement and AP automation platform for the mid-market, making it easy for organizations to take control of spend and save money. As a remote-first company, they are trusted by hundreds of companies around the world.
Own the end-to-end success of complex, multi-product customer implementations.
Lead the Advanced Implementation Delivery Trio — Solutions Architect and Implementation Engineer — driving alignment and accountability across each function.
Serve as the primary delivery leader for enterprise customers throughout the implementation and facilitate executive-level conversations.
Aiwyn is building the operating layer for accounting firms, automating the workflows that sit between client engagement and getting paid. Their platform spans Payments, Engagements, and Practice Management, and they're deploying it inside some of the most respected accounting firms in the country.
Frequently meeting with Firms to configure, test, and train their staff during their time in Implementation
Traveling onsite in certain cases where a detailed training or workshop is needed for the firm (less than 10%)
Aiwyn is transforming the way accounting firms manage the entire revenue lifecycle. Backed by top-tier investors, they’re one of the fastest-growing scale-up SaaS companies in the world building category-defining technology with world-class people, processes, and products.
Lead the programmatic structure for multiple customer implementation projects, from project kickoff to go-live, ensuring each customer achieves a smooth and successful deployment.
Own high-level project planning and execution, managing scope, milestones, and deliverables while keeping all stakeholders informed with clear, timely communication.
Collaborate with internal teams—from Sales to Customer Success to Product—to ensure seamless handoffs and alignment on client outcomes.
Aiwyn is transforming the way accounting firms manage the entire revenue lifecycle. They are backed by top-tier investors like Bessemer, KKR, and Revolution, and is one of the fastest-growing scale-up SaaS companies in the world.
Project manage commercial services and implementation.
Lead activities supporting development and launch of solutions applications and platforms.
Provide consulting and technical expertise to structure an effective implementation.
BLEND360 is a forward-thinking Data, Digital Marketing, & AI Solutions Company, dedicated to fueling remarkable outcomes for Fortune 500 clients. They are at the crossroads of cutting-edge analytics, data proficiency, technology, and digital marketing excellence.
Lead customers through successful implementations of the Iterable platform.
Build relationships with key stakeholders by learning and solving their challenges.
Effectively manage and complete on-time multiple projects simultaneously.
Iterable is an AI-powered customer engagement platform that helps brands create individualized experiences. They have nearly 1,200 brands across 50+ countries and foster a culture of innovation, collaboration, and inclusion.
Own and manage multiple concurrent customer onboardings ensuring they understand how to use Roofr effectively.
Deliver high-quality customer interactions that drive product adoption and confidence across Roofr’s platform.
Contribute to the design and continuous improvement of a scalable onboarding journey that supports growth.
Roofr is obsessed with its customers and constantly gathers feedback to shape and launch the products they need. They've grown from sales tools to a CRM that connects multiple solutions into a powerful platform and have an amazing culture, strong financials and best-in-class company metrics.
Manage software implementation projects and project teams.
Create and maintain project documents, and communicate with clients.
Conduct end-user training on software features and best practices.
DIS, a division of Constellation Software, provides software solutions. They are part of Perseus Group, which acquires independently managed software companies and provides them with strategic guidance and financial security.
Define and champion the charter, engagement model, and responsibilities of the US TPM team
Recruit, develop, and retain high-performing TPMs with strong technical and customer leadership capabilities
Serve as the senior escalation point for complex customer launches and major customer incidents.
Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. They value high-performing creative individuals who dig into problems and opportunities and emphasize an environment of teaching and learning.
Lead clients through the entire implementation process.
Ensure a smooth and efficient onboarding experience.
Collaborate with sales and client success teams for efficient client handoff.
Rundoo helps clients from initial sign-up to steady-state and fully transitioned to general support. It is a fast-paced startup where employees thrive and grow with the company.
Lead multiple (12-15) concurrent engagements to implement Smartsheet across a variety of client industries and use cases.
Collaborate with customer stakeholders to drive timelines, manage scope, and change requests.
Design, demonstrate, and build Smartsheet solutions that fit within new & existing customer business needs
Smartsheet empowers teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. They are revolutionaries forging an industry and helping people get from idea to impact fast.
Independently manage the delivery of complex client implementations from kickoff through completion.
Lead cross-functional planning efforts, including requirements gathering, scope verification, dependency mapping, and milestone definition.
Serve as the primary execution and coordination point between clients, partners, and internal project teams.
Rithum is a leading commerce network which helps brands, suppliers, and retailers work together to deliver e-commerce experiences. They have over 40,000 companies as clients and focuses on optimizing consumer shopping journeys.
Provide project management for enterprise customers, focusing on on-time delivery with high quality outcomes.
Establish relationships at all levels of the customer organization.
Triage customer escalations, diagnose issues, and develop contingency plans.
Tonkean is the world’s first totally customizable process experience platform, creating intelligent, personalized automations. They are focused on employee experience and democratizing access to innovative technologies.
Support Implementation and Onboarding team members in EMEA by providing coaching and guidance to achieve individual and team goals.
Drive overall strategy and execution for the function in EMEA which includes teams like Technical Account Management, Project Management, Customer Training, and Solutions Architecture.
Build and lead teams, including coaching, performance development, and feedback in a post-sale implementation and onboarding environment.
1Password is building the foundation for a safe, productive digital future by innovating the market-leading enterprise password manager and pioneering Extended Access Management. They have surpassed $400M in ARR and have over 180,000 businesses trusting their products.
Develop a deep knowledge of our product, and help customers through the implementation lifecycle from kickoff, through design and user acceptance testing
Able to gather and interpret customer requirements and configure the Optro solution to meet their needs
Serve as a project manager for small, medium, and large Optro implementation projects
Optro is the leading audit, risk, ESG, and InfoSec platform on the market, surpassing $300M ARR. They empower more than 50% of the Fortune 500 with award-winning technology and are recognized as one of the fastest-growing tech companies in North America.
Support, own, and enforce the overall Customer Experience (CX) strategy.
Lead the escalation point and manage complex incident handling.
Ensure robust case management and structured follow-ups.
INSIDEA is a fully remote organization, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our diverse services are designed to enhance a brand’s online presence and drive real, measurable growth.
Lead the onboarding process for new clients, ensuring a smooth implementation.
Collaborate with customers to customize the Numa platform to their needs.
Provide comprehensive training to customers on using Numa's software.
Numa is a fast-growing automotive software company, recognized on the Inc. 5000 list for three years. We transform dealership operations by integrating AI into customer interactions. Numa is backed by Google, Threshold, Costanoa, Mitsui, and Touring Capital, having raised $50M and experiencing rapid scaling, fostering innovation and growth.
Closely manage multiple and concurrent implementation projects.
Configure and deploy the MaintainX environment to meet client needs.
Lead customer interactions and advise clients on how to optimize value.
MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. They are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities that powers operational excellence for 13,000 businesses.
Lead the implementation process for PetDesk customers and configure the software to their needs.
Conduct training sessions to educate customers on using the software effectively.
Develop strong relationships with customers by providing exceptional support and guidance.
PetDesk provides client communication software for veterinary clinics to communicate with pet parents. They combine client engagement tools with a pet parent app to assist veterinary clinics in simplifying operations and strengthening client relationships.