Source Job

Global Unlimited PTO

  • Lead the programmatic structure for multiple customer implementation projects, from project kickoff to go-live, ensuring each customer achieves a smooth and successful deployment.
  • Own high-level project planning and execution, managing scope, milestones, and deliverables while keeping all stakeholders informed with clear, timely communication.
  • Collaborate with internal teams—from Sales to Customer Success to Product—to ensure seamless handoffs and alignment on client outcomes.

Program Management SaaS Customer Success Project Planning Communication

20 jobs similar to Program Manager

Jobs ranked by similarity.

Europe

  • Lead the full implementation lifecycle for new customers.
  • Coordinate cross-functionally with Sales, Product, Support, and Customer Success teams.
  • Build strong customer relationships through active listening, clear communication, and proactive problem-solving.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

Europe Unlimited PTO

  • Manage and execute implementation projects, ensuring milestones are met.
  • Develop project plans, aligning with internal and external stakeholders.
  • Guide customers through onboarding, providing hands-on support.

Jobgether is a platform that uses AI to match candidates with jobs. The AI-powered matching process ensures your application is reviewed quickly, objectively, and fairly against the role's core requirements.

$140,000–$160,000/yr
US

  • Develop scalable processes to improve client implementation efficiency.
  • Act as central program manager for the Implementation team.
  • Own, develop, and maintain project management tooling and process documentation.

SmarterDx helps integrate clients into applications. They are a private company that values high-speed adaptation and collaboration between departments.

$150,000–$165,000/yr
US

  • Drive and coordinate implementation process improvements across the Services organization.
  • Work across Lumin departments and partners to identify systemic issues.
  • Maintain and evolve standard implementation artifacts.

Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. They empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base.

US Unlimited PTO 2w maternity 2w paternity

  • Own end-to-end program management for large, complex cross-functional GTM initiatives.
  • Build scalable program management frameworks, including intake processes, success criteria templates.
  • Partner with GTM leadership to surface risks and opportunities, create executive-ready communications.

Vanta helps businesses earn and prove trust by providing a platform to monitor and verify security continuously. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

$100,000–$140,000/yr
US

  • Own and oversee the entire post-sales customer journey.
  • Act as the primary relationship owner, proactively engaging with customers.
  • Drive internal and external collaboration, working closely with cross-functional teams.

JLL is a leading global provider of real estate and investment management services. They help clients buy, build, occupy, manage and invest in commercial, industrial, hotel, residential and retail properties. JLL is a Fortune 500 company with operations in over 80 countries.

US Canada

  • Sustain the end-to-end delivery of multiple concurrent customer projects.
  • Own the delivery triage backlog and ensure quick resolution of issues, coordinating priorities with the engineering, product, and customer success teams.
  • Communicate and help teams uphold realistic and ambitious project timelines; proactively identify risks and remove blockers.

Overstory uses AI and satellite imagery to pinpoint vegetation risks, helping prevent power outages and reduce wildfire risks. They are a growing team of 100 people spanning the Americas and Europe, with a passion for solving complex problems and a commitment to climate action.

$100,000–$135,000/yr
Unlimited PTO

  • Own 15+ concurrent implementation engagements, primarily for growth and commercial customers.
  • Deliver programmatic, playbook-driven onboarding using established Common Room frameworks, templates, and workflows.
  • Lead customer milestones like kickoff calls, configuration sessions, and training with clarity and confidence.

Common Room is an AI GTM Platform that empowers teams with AI agents built on buyer intelligence. They unify every signal across the full buyer journey into one view, helping teams target the right individuals with the appropriate message and timing. They are backed by top-tier investors and operators and have raised over $50 million.

Global Unlimited PTO

  • Managing multiple Implementations at once
  • Frequently meeting with Firms to configure, test, and train their staff during their time in Implementation
  • Traveling onsite in certain cases where a detailed training or workshop is needed for the firm (less than 10%)

Aiwyn is transforming the way accounting firms manage the entire revenue lifecycle. Backed by top-tier investors, they’re one of the fastest-growing scale-up SaaS companies in the world building category-defining technology with world-class people, processes, and products.

Europe

  • Program Lead IT Operations at our customers for Veeva’s R&D SaaS solutions
  • Function as a Primary customer liaison managing communication between managed services teams, customer stakeholders, and 3rd parties
  • Oversee customer release management programs including resource planning, release tracking, and forecasting

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, they surpassed $2B in revenue in their last fiscal year with extensive growth potential ahead.

$73,000–$82,000/yr
US

  • Manage end-to-end implementation projects, maintaining project plans and ensuring deliverables are completed on time.
  • Partner with firm administrators to align priorities, clarify responsibilities, and maintain momentum.
  • Guide customers on Karbon best practices for workflow setup, helping firms establish efficient processes.

Karbon is the global leader in AI-powered practice management software for accounting firms. They provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day and have a people-first culture.

US

  • Drive end-to-end implementations of Flow, managing timelines, migrations, and configurations.
  • Be the customer's go-to person throughout the implementation journey, delivering a white-glove experience.
  • Spend significant time on-site with customers, providing hands-on training, guidance, and support.

LiveFlow is building the next-generation accounting and finance platform to enable lean finance teams to run massive enterprises. The company has raised over $21M from top-tier investors and is helping thousands of companies streamline their financial workflows.

US

  • Lead Project Consulting initiatives customer projects.
  • Accountable for meeting annual billable target.
  • Be a Single Point of Contact (SPOC) for customers.

HSP Group is the premier provider of global expansion services, helping companies simplify the complex challenges of operating internationally. With scale-up organizations and innovative technology firms expanding at unprecedented speed, HSP is uniquely positioned to become their trusted global partner.

US

  • Project manage commercial services and implementation.
  • Lead activities supporting development and launch of solutions applications and platforms.
  • Provide consulting and technical expertise to structure an effective implementation.

BLEND360 is a forward-thinking Data, Digital Marketing, & AI Solutions Company, dedicated to fueling remarkable outcomes for Fortune 500 clients. They are at the crossroads of cutting-edge analytics, data proficiency, technology, and digital marketing excellence.

$100,000–$137,000/yr
US Unlimited PTO

  • Establish and nurture strong relationships with VP and C-suite executives.
  • Work cross-functionally with stakeholders internally and externally.
  • Craft and deliver compelling presentations to executive audiences.

Gainsight is the AI-powered retention engine behind customer-centric companies. Their CustomerOS platform orchestrates the customer journey. They are a company of 2,000 plus employees that values innovation, collaboration, and solving real-world problems.

$70,000–$85,000/yr
US

  • Be the project manager for program launch tasks and manage multifaceted programs with device partners, clients and internal teams.
  • Prepare recurring client reports, analyze and present key results, facilitate meetings, and deliver nuanced technical and data driven messages to clients.
  • Foster a deep understanding of the product, service offerings and functionality to effectively communicate capabilities to clients and contribute to shaping program design.

EnergyHub empowers utilities and their customers to create a clean, distributed energy future. They have a casual environment, the flexibility to set your own schedule, and offer opportunity for growth and development within the role.

North America

  • Act as an advocate for our customers.
  • Oversee a portfolio of customers to help them achieve business outcomes.
  • Bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

$91,800–$143,350/yr
US

  • Create and drive execution of detailed projects, working in collaboration with customer stakeholders
  • Own communication with clients regularly to provide recommendations and manage expectations
  • Directly communicate with VP+ level executive stakeholders at customer accounts

Atlassian is a software company motivated by a common goal: to unleash the potential of every team. Their software products help teams all over the planet and are designed for all types of work.

US

  • Lead end-to-end program management for the Global GTM Optimization initiative.
  • Manage complex, cross-functional, and global workstreams to ensure alignment.
  • Partner closely with senior leaders to align the program with corporate objectives.

The company is currently looking for a Project Manager. They are shaping the global organization's go-to-market strategies.

India

  • Lead on the rollout of new OMG sites to internal agencies & clients (including training).
  • Provide support to OMG users requesting help via our Jira Support-desk.
  • Manage the configuration of the OMG sites to meet client requirements.

OLIVER, established in 2004, specializes in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. They partner with over 300 clients in 40+ countries and leverage AI technology to revolutionize how they create and deliver work.