Lead multiple product implementations, ensuring a smooth customer experience.
Drive hardware and software delivery, meeting project milestones and training.
Manage customer relationships as the primary point of contact.
Inspiren offers the most complete and connected ecosystem in senior living. Founded by a former Green Beret turned cardiothoracic nurse, Inspiren proves that compassionate care and technology can coexist - bringing peace of mind to residents, families, and staff.
Drive end-to-end activation projects for new strategic clients.
Define and standardize implementation methodologies and best practices.
Develop and execute comprehensive implementation plans aligned with client objectives.
Commure's mission is to simplify healthcare and aims to revolutionize care delivery. They power over 500,000 clinicians and is backed by investors including General Catalyst and Sequoia.
Manage end-to-end implementation projects, maintaining project plans and ensuring deliverables are completed on time.
Partner with firm administrators to align priorities, clarify responsibilities, and maintain momentum.
Guide customers on Karbon best practices for workflow setup, helping firms establish efficient processes.
Karbon is the global leader in AI-powered practice management software for accounting firms. They provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day and have a people-first culture.
Plan, lead, organize and control projects from beginning to end.
Serve as a primary point of contact for both internal and external customers during all project phases.
Ensure customer service expectations are met and exceeded.
They are looking for a software implementation project manager to plan, execute, and oversee the implementation of software solutions for customers across various sectors. They seem to value customer satisfaction and foster building strong client relationships.
Lead end-to-end implementations for global insurance carriers.
Act as the primary project manager and day-to-day client contact.
Use a consultative approach to identify customer pain points and goals.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. Their system identifies top-fitting candidates for roles and shares this shortlist with hiring companies; final decisions are managed by these internal teams.
Own 15+ concurrent implementation engagements, primarily for growth and commercial customers.
Deliver programmatic, playbook-driven onboarding using established Common Room frameworks, templates, and workflows.
Lead customer milestones like kickoff calls, configuration sessions, and training with clarity and confidence.
Common Room is an AI GTM Platform that empowers teams with AI agents built on buyer intelligence. They unify every signal across the full buyer journey into one view, helping teams target the right individuals with the appropriate message and timing. They are backed by top-tier investors and operators and have raised over $50 million.
Lead on the rollout of new OMG sites to internal agencies & clients (including training).
Provide support to OMG users requesting help via our Jira Support-desk.
Manage the configuration of the OMG sites to meet client requirements.
OLIVER, established in 2004, specializes in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. They partner with over 300 clients in 40+ countries and leverage AI technology to revolutionize how they create and deliver work.
Develop scalable processes to improve client implementation efficiency.
Act as central program manager for the Implementation team.
Own, develop, and maintain project management tooling and process documentation.
SmarterDx helps integrate clients into applications. They are a private company that values high-speed adaptation and collaboration between departments.
Manage CRM and ERP software implementation projects for clients with 5-500 users.
Identify business needs, document requirements, and ensure a smooth delivery through our Best Practices Playbooks.
Design and deliver key stakeholder training on system configuration as well as end user training.
Momentus provides event and venue management software to customers in over 50 countries, serving thousands of customers that power millions of events. They offer a comprehensive platform with leading-edge SaaS technology, providing a 360 view of the business to cut costs, save time, and increase revenue.
Own end-to-end customer onboarding with a hands-on implementation mindset.
Lead customer implementations that may span weeks or months, depending on complexity.
Act as a trusted consultant, challenging assumptions and reframing requests when needed.
Infiterra simplifies subscription service delivery through its B2B SaaS platform, helping IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription business. With 100+ customers in 75 countries, they are recongnized for innovation and global impact - they foster a collaborative and growth-oriented culture.
Lead the end-to-end implementation for new customers, acting as the primary technical guide.
Configure product settings, permissions, and workflows, ensuring smooth transitions.
Train customers on product functionality and best practices to achieve desired outcomes.
Northbeam is building a marketing intelligence platform, providing eCommerce brands a unified view of their business data. They are experiencing rapid growth with a team of driven, collaborative, and talented individuals who value personal growth and excellence.
Drive the onboarding process for customers, working closely with Technical Architects to ensure alignment between technical execution and customer success objectives
Design and optimize implementation frameworks that can scale across different customer segments while accommodating enterprise-specific requirements
Lead technical discovery sessions and implementation workshops, collaborating with customer data engineering teams and business stakeholders
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.
Conduct QBRs and strategic reviews, aligning product usage with customer objectives and KPIs.
Proactively identify and address retention risks.
Infiterra's B2B SaaS platform helps IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription business. With 100+ customers in 75 countries, it's recognized for innovation and global impact. They foster a collaborative and growth-oriented culture.
Manage complex solution implementation projects from planning through execution.
Build strong relationships with clients and communicate effectively.
Assist clients with product-related configuration decisions and troubleshoot technical issues.
Applied Systems is transforming the insurance industry with innovative software and services. They have 40+ years of experience and foster a culture built on strong values, making them indispensable to both customers and employees.
Drive and coordinate implementation process improvements across the Services organization.
Work across Lumin departments and partners to identify systemic issues.
Maintain and evolve standard implementation artifacts.
Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. They empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base.
Using the SOW, lead the evaluation, finalisation and sign-off of the scope during sales to implementation hand over.
Create and manage the overall project plan including but not limited to: Project schedule (work breakdown structure, timelines, milestones, and deadlines) Risk management plan and register (track and monitor risks and issues and identify appropriate mitigation measures / response plans) Change control and log Stakeholder matrix Action and questions log / RAIL
Coordinate work with functional area leaders & work stream owners as part of the project plan build out and monitor and control project work throughout the implementation lifecycle.
Cielo is the world's leading Talent Acquisition Partner. We deliver a better talent experience for everyone through Talent Acquisition, Search, Consulting, and Digital Accelerators™.
Successfully lead customer project teams through a multi-phase implementation project plan
Use effective training techniques and methodology to communicate complex ideas to drive product adoption
Maintain an expert level understanding of the GoodTime Hire product and recruiting industry
GoodTime is the leader in complex interview scheduling automation for enterprise talent teams. Our platform handles the complexity others can’t — automating every type of interview, from multi-day panels across time zones to high-volume hiring events, with unmatched speed and precision. Our Culture of Entrepreneurship is built on three pillars; autonomy, accountability, and collaboration.
Serve as the main point of contact during a customer’s implementation process
Deliver top tier customer service and support across all product areas
Assist in training customers to ensure the successful beginning of a new customer journey
Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market.
Take ownership of project execution, alignment, and delivery in a fast-paced, data-driven tech environment.
Ensure that projects meet their goals within the defined parameters, while fostering collaboration among teams.
Maintain effective communication with stakeholders and delivering results that drive overall business success.
Jobgether is a platform that connects job seekers with employers. They use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.
Drive complex sales cycles with enterprise customers.
Build and maintain account plans for sustained customer value.
Partner with Solutions Engineers to demonstrate technical value.
AuthZed pioneers open-source authorization solutions for scaling businesses tackling complex end-user permissions in zero-trust architectures. It is a fully remote company with employees across the US and Europe, fostering a hardworking group with a software-driven culture and integrity in all interactions.