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Accountabilities:
- Lead the full implementation lifecycle for new customers, ensuring timely onboarding, seamless deployments, and rapid realization of value.
- Own and continuously improve Time to Value metrics, identifying opportunities to streamline processes and enhance customer outcomes.
- Coordinate cross-functionally with Sales, Product, Support, and Customer Success teams to deliver cohesive onboarding experiences and clean handoffs.
Requirements:
- 3 to 5 years of experience in implementation, onboarding, training, or customer success roles, ideally within a SaaS or technology-driven environment.
- Strong project management capabilities, with experience handling multiple concurrent implementations and complex stakeholder coordination.
- Excellent communication, presentation, and training skills, with the ability to explain complex concepts clearly to diverse audiences.
Jobgether
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.