$150,000–$200,000
USD/year
Lead and scale the entire post-sale customer journey, from onboarding through renewal. This role is responsible for Onboarding, Support, Customer Success, and Ongoing Services, ensuring customers are set up for success, supported when needed, and consistently achieving value on our platform. This involves leading and growing a high-performing team, building and executing a customer experience strategy, and owning key customer metrics to drive retention and upsells.