Hiring a Vice President of Operations for a high-growth, PE-backed healthcare MSO. You’ll report directly to the CEO and take charge of day-to-day operations while building the systems that make scale possible. You’ll own execution across people, process, and performance. The CEO’s right hand on everything inside the business.
Plays a critical role in enhancing the effectiveness of our patient engagement strategies, with a particular focus on outbound communication and analysis. Responsible for optimizing contact success by regularly testing and refining Caller ID functionality, developing and updating call scripts based on call reviews and performance data, and overseeing contact dispositions to ensure accurate tracking and uncover improvement opportunities.