Sustain the end-to-end delivery of multiple concurrent customer projects.
Own the delivery triage backlog and ensure quick resolution of issues, coordinating priorities with the engineering, product, and customer success teams.
Communicate and help teams uphold realistic and ambitious project timelines; proactively identify risks and remove blockers.
Own and oversee the entire post-sales customer journey.
Act as the primary relationship owner, proactively engaging with customers.
Drive internal and external collaboration, working closely with cross-functional teams.
JLL is a leading global provider of real estate and investment management services. They help clients buy, build, occupy, manage and invest in commercial, industrial, hotel, residential and retail properties. JLL is a Fortune 500 company with operations in over 80 countries.
Translate high-level goals into clear project scopes and timelines
Coordinate cross-functional initiatives and manage shifting priorities
Partner with technical stakeholders to implement automation improvements
Customer.io's platform helps over 8,000 companies send emails, push notifications, in-app messages, and SMS. They are scaling quickly and investing in how work gets done across the company, with an inclusive team culture and bias-free hiring practices.
Lead the programmatic structure for multiple customer implementation projects, from project kickoff to go-live, ensuring each customer achieves a smooth and successful deployment.
Own high-level project planning and execution, managing scope, milestones, and deliverables while keeping all stakeholders informed with clear, timely communication.
Collaborate with internal teams—from Sales to Customer Success to Product—to ensure seamless handoffs and alignment on client outcomes.
Aiwyn is transforming the way accounting firms manage the entire revenue lifecycle. They are backed by top-tier investors like Bessemer, KKR, and Revolution, and is one of the fastest-growing scale-up SaaS companies in the world.
Establish and nurture strong relationships with VP and C-suite executives.
Work cross-functionally with stakeholders internally and externally.
Craft and deliver compelling presentations to executive audiences.
Gainsight is the AI-powered retention engine behind customer-centric companies. Their CustomerOS platform orchestrates the customer journey. They are a company of 2,000 plus employees that values innovation, collaboration, and solving real-world problems.
Own the project lifecycle for new customer implementations and lead project status updates with customers.
Develop and maintain project schedules using tools like Smartsheet/JIRA, providing regular status updates.
Act as the primary point of contact for project-related coordination on technical and delivery matters.
One Model offers a data-first approach to the People Analytics Platform giving it a strong competitive advantage. They pride themselves on their supportive and inclusive work environment and value having a diverse workforce.
Serve as a liaison between product management and business stakeholders.
Manage, coordinate, and support AI product-related projects.
Define and document scope, requirements, timelines, expectations, and potential risks.
NICE Ltd. provides software products for delivering customer experiences, fighting financial crime, and ensuring public safety. They have over 8,500 employees across 30+ countries and are known for excelling in AI, cloud, and digital.
Manage a portfolio of projects, including strategic and customer-focused initiatives.
Oversee project delivery from initiation through closure, ensuring outcomes align with objectives.
Track and communicate project schedules, budgets, risks, and progress to internal and external stakeholders.
Jobgether is a platform that uses AI-powered matching to connect candidates with companies. They aim to ensure applications are reviewed quickly, objectively, and fairly, and the best candidates are then directly shared with the hiring company.
Own end-to-end delivery plans for client initiatives.
Lead client governance and execution: recurring status calls, stakeholder alignment, RAID management, action/decision tracking, and executive-ready reporting.
Manage client deliverables across the lifecycle: requirements clarification, solution alignment, release planning, test coordination (SIT/UAT), production readiness, deployment coordination, and hypercare.
Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Their verified identity platform and advanced image capture solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision and machine learning, and trusted by over 7,500 organizations worldwide.
Oversee a portfolio of customers to help them achieve business outcomes.
Bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Responsible for the successful delivery of HealthRules software solutions.
Manage a team of technical and business resources for project delivery.
Maintain detailed project schedules and provide project status updates.
HealthEdge provides software solutions, likely in the healthcare sector. They commit to building an inclusive environment and culture that supports the diverse representation of their teams, aspiring to be a workplace where all employees have the opportunity to belong, make an impact, and deliver excellent software and services.
Take ownership of project execution, alignment, and delivery in a fast-paced, data-driven tech environment.
Ensure that projects meet their goals within the defined parameters, while fostering collaboration among teams.
Maintain effective communication with stakeholders and delivering results that drive overall business success.
Jobgether is a platform that connects job seekers with employers. They use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.
Create and drive execution of detailed projects, working in collaboration with customer stakeholders
Own communication with clients regularly to provide recommendations and manage expectations
Directly communicate with VP+ level executive stakeholders at customer accounts
Atlassian is a software company motivated by a common goal: to unleash the potential of every team. Their software products help teams all over the planet and are designed for all types of work.
Co-create the technical roadmap with Engineering and Data Science leadership.
Own end-to-end delivery of the most complex, high-stakes projects yourself while mentoring other TPMs.
Define and integrate appropriate quality standards into product requirements and technical design.
DataKind believes in the transformative power of data science and AI to create a more promising future. Since its founding in 2012, it's been at the forefront of designing scalable, data-driven tools that address some of the world's toughest challenges.
Own the product roadmap and backlog together with client stakeholders
Facilitate sprint planning, reviews, and retrospectives
Act as the main delivery point of contact for clients
Tekton Labs is a technology consulting and software development company founded in Silicon Valley. They have 15 years of experience designing and developing innovative solutions to help companies achieve their goals and have offices in Peru, Mexico, and the United States.
Lead distributed teams across North America and Eastern Europe, aligning execution with client expectations and business outcomes.
Own end-to-end delivery of complex programs, ensuring scope, budget, timelines, and quality are met consistently.
Serve as the primary delivery contact for clients, building trusted relationships through transparency and strategic insight.
Robots & Pencils drives digital innovation by building meaningful, scalable software products for forward-thinking clients. They blend strategy, design, and engineering to craft technology that transforms businesses and improves human experiences.
Lead end-to-end PMP for large-scale Strategic Operations programs and projects.
Apply PMP best practices to manage scope, schedule, cost, quality, risk, issues, and dependencies across multiple concurrent initiatives.
Partner with Strategic Operations leaders, functional teams, vendors, and executive stakeholders to ensure alignment and execution.
Brightspeed provides fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, their vision is to accelerate the upgrade of copper to fiber optic technologies.
Manage the schedule, define the deliverables and mitigate any project risks.
Deliver an on-time, high quality end solution that meets the client requirements.
Update the client on a regular basis and work with the internal team to ensure progress is as planned and the schedule is on-time.
Zinier is on a mission to empower frontline workers to achieve greater things for themselves and the world. They are a remote-first global team headquartered in Silicon Valley, spread across Europe, the United States, Singapore, and Bangalore, India.
Kick off projects by responding to warm inbound leads, acting as a consultant and advisor to homeowners to help them define their vision and win their business
Leverage our existing network of Service Providers to find the best fit & value for each unique project; coordinate a high volume of home improvement projects, managing all details
Actively manage your business pipeline and develop a long-term strategy for sustained growth & success; embrace a high-learning environment
Angi connects homeowners with reliable pros who have the skills they need and connects pros with homeowners who have the jobs they want. They have 2,800 employees worldwide and create an environment where homeowners, pros, and employees benefit from more jobs done well.
Lead the delivery of end-to-end services for key customers, ensuring the successful and timely implementation of services.
Manage customer relationships, acting as the primary point of contact for all service-related matters.
Work closely with project managers, technical teams, and other stakeholders to ensure that service objectives are met.
Netrix Global provides the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. They work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries.