Provide consulting on best practices and overall solutions based on requirements
Partner with key stakeholders to translate requirements into solutions
Provide overall support for post-implementation activities including ad hoc support for administrators and tier 2&3 troubleshooting

Requirements:

3+ years of experience in software configuration and administration for CRM or Healthcare/Life-Sciences Enterprise Software
Excellent verbal and written communications skills, including interpersonal, email, and client-facing presentations
Ability to autonomously deliver professional services in a remote capacity supporting multiple clients

Nice to Have:

Customer service or consulting experience with multiple client responsibility
Veeva CRM experience/knowledge
Veeva Vault platform experience/knowledge

Veeva Systems

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, they surpassed $3B in revenue in their last fiscal year. As a Work Anywhere company, they support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

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