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US

  • Serve as the primary point of contact for customers seeking technical assistance via various channels.
  • Diagnose and resolve technical issues related to our marketing analytics technology platform.
  • Collaborate with customers to understand their technical requirements and provide tailored solutions.

SQL API CRM SaaS Martech

20 jobs similar to Technical Customer Support Specialist

Jobs ranked by similarity.

$101,300–$120,000/yr
US

  • Function as the strategic lead for Strategic clients, conveying and delivering Headspace’s value while building strong, referenceable relationships.
  • Develop a deep understanding of each client’s business needs, strategic priorities, and challenges, helping them succeed with Headspace.
  • Build impactful relationships with C-suite and senior stakeholders, thoughtfully guiding the segment and identifying opportunities for growth.

Headspace provides access to lifelong mental health support. They combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective and personalized. They are collaborative, inclusive, and grounded in their values.

Global

  • Full ownership of our HRIS system (Hibob), managing data architecture and integrations.
  • Define and evolve PX Services processes in a people-centric manner ensuring compliance.
  • Drive automation of PX processes, including potential implementation and management of AI applications.

Docplanner Group aims to help people live longer, healthier lives through their healthcare platform, connecting millions of patients with doctors across multiple countries. With over 3,000 employees, the company is backed by leading VC funds and is focused on profitability and IPO preparation.

US 4w PTO

  • Serve as a critical liaison between customers and the Bank by ensuring timely, compliant, and customer-focused resolution of complaints and service concerns across multiple channels.
  • Conduct thorough investigations by gathering information from internal systems, management, frontline teams, and customers.
  • Track, categorize, and analyze complaint data to identify patterns and emerging risks, and coordinate with Digital Banking and enterprise teams to implement corrective actions when needed.

Forbright is a full-service bank and commercial lender focused on helping to build a brighter future for its clients and communities. The company is dynamic, high energy, and fast-paced, with a culture of collaboration, inclusion, flexibility, and recognition.

$80,000–$100,000/yr
US

  • Manage the complete lifecycle for Isaac Health's strategic partners to drive growth and engagement.
  • Act as the primary contact for customers, addressing needs, concerns, and escalation paths
  • Develop success plans, track adoption KPIs, and ensure value realization for clients

Isaac Health seeks to improve brain health at the population level by providing greater access to specialty brain health and dementia care services. Since launching in 2022, Isaac Health has scaled to provide brain health care services to more patients and families across the US.

Recruiter

SERHANT.
US

  • Develop and execute strategic recruitment initiatives.
  • Source, screen, and manage candidates.
  • Partner with hiring managers to understand business needs.

SERHANT. is the most followed real estate brand in the world, calibrated for the marketplace of tomorrow, delivering proven results for buyers, sellers, and developers. SERHANT. revolutionizes the traditional brokerage model by innovating through media and content creation and is powered by a full-service in-house film studio as well as an amplification platform that puts our properties in front of more people than anyone else.

US

  • Design, build, and maintain backend services that power FlexCard features used by millions of Dave members
  • Contribute across the stack using TypeScript, Node.js, React, and React Native to deliver end-to-end product experiences
  • Work closely with product managers and designers to shape feature specifications and translate them into scalable technical solutions

Dave is a financial app on a mission to build products that level the financial playing field. It is redefining the financial landscape by leveraging technology to create affordable, transparent, and user-centric access to liquidity. Dave is leading the charge in creating a new era of credit products that prioritizes speed, affordability and accessibility. Dave's culture values its Daves and strives to create an environment where all Daves feel valued, heard, and empowered to do their best work.

$120,000–$140,000/yr
US Canada

  • Lead and grow a Quality Enablement team, focused on coaching and empowering delivery teams
  • Define and evolve a balanced test strategy that increases automation over time while preserving effective manual and exploratory testing where it adds the most value
  • Evaluate, pilot, and recommend AI assisted quality engineering approaches and turn successful approaches into reusable enablement patterns for teams

Cority helps customers see and prevent risks across their operations in real time. For 40 years, Cority has been the market leader in EHS+, recognized by top analysts and trusted by more than 1,500 of the most complex organizations worldwide.

  • Provide BI consultancy and drive client satisfaction.
  • Drive NSM Compliance and deliver results of meeting BI Incremental Revenue and Sales Lead Gen targets.
  • Maintain the relationship and engagement level with CS leads and Commercial heads.

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. NIQ combined with GfK in 2023 and is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

Europe US

  • Support startups, scale-ups, and publicly listed growth companies autonomously and responsibly in achieving their recruitment goals—especially for senior business roles (Director to C-level).
  • Proactively and excellently manage stakeholders to fulfill our role as strategic partners, identifying constraints (e.g., unclear requirements, slow decision-making, pipeline quality) and solving them through communication and critical thinking.
  • Build and execute role-specific sourcing strategies and delivery forecasts, balancing quality and speed while planning backwards from hiring priorities.

pplwise provides Sr. Recruiters to ambitious tech companies in Europe and the US. Founded in 2021, pplwise operates in over 20 countries across Europe and the US with a team of more than 40 talented Talent Partners.

Europe

  • Take responsibility for Identity & Access Management (IAM), focusing on the ongoing development and management of IAM concepts and systems.
  • Deploy, manage, and customize Keycloak in an Amazon EKS (Elastic Kubernetes Service) environment using modern CI/CD tools.
  • Develop and implement infrastructure services in a Scrum team applying Infrastructure as Code principles.

Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group and was Hungary’s most attractive employer in 2025. They provide a wide portfolio of IT and telecommunications services with more than 5300 employees and are continuously developing its four sites.

US Unlimited PTO

  • Prepare and review weekly and monthly revenue reporting, ensuring accuracy.
  • Execute revenue-related close activities including journal entries and reconciliations.
  • Identify and implement opportunities to improve revenue reporting processes through automation.

NerdWallet aims to bring clarity to life's financial decisions with a team of exceptional Nerds. They foster an inclusive, flexible, and candid culture, empowering employees to grow and take risks.

$123,900–$216,800/yr
North America Unlimited PTO

  • Manage and oversee transfer pricing operations, including calculating and booking intercompany charges.
  • Analyze transfer pricing results and business performance indicators to identify trends, risks, and planning opportunities.
  • Collaborate with Finance, Accounting, Legal, and other cross-functional teams to deliver transfer pricing analyses, processes, and documentation on time.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers including 85% of the Fortune 500. Their intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

$250,000–$300,000/yr
US

  • Own and exceed federal sales revenue targets.
  • Develop and execute a comprehensive federal go-to-market strategy.
  • Build, lead, and mentor a team of federal sales professionals.

Halcyon is the industry’s first dedicated, adaptive security platform that combines multiple proprietary advanced prevention engines along with AI models focused specifically on stopping ransomware. They were formed in 2021 by a team of cyber industry veterans and is focused on building products and solutions for mid-market and enterprise customers.

US

  • Handle inbound and outbound calls with potential customers
  • Maintain and update GoHighLevel pipelines, workflows, and funnels
  • Follow up with leads quickly and consistently

Our client is looking for a Sales / GoHighLevel (GHL) Specialist to support the lead management, sales pipeline, and automation systems of a growing company in the fitness industry based in the U.S. They are growing.

$100,000–$115,000/yr
Unlimited PTO

  • Execute and improve security controls, manage user and privileged access.
  • Run monitoring and response activities, and coordinate recurring program work.
  • Work cross-functionally with teammates across IT, Legal, Compliance, and business teams.

Evio is a pharmacy solutions company that was founded by and works closely with health plans to implement transformative initiatives. They have invested heavily in their people, team, and culture, creating a special place to work.

US Unlimited PTO

  • Build and maintain strong relationships with stakeholders.
  • Identify opportunities for upselling and cross-selling.
  • Act as the voice of the customer to guide strategies.

They focus on connecting candidates with fitting roles. They utilize AI to streamline unbiased hiring processes.

US

  • Provide individual and family therapy via secure telehealth
  • Conduct intakes and develop client-centered treatment plans
  • Complete timely documentation in our EHR

Backpack Healthcare re-imagines mental health care for children, teens, and young adults. As a clinician-led, minority-owned organization, it believes that when clinicians are supported and balanced, clients thrive.

$75,000–$95,000/yr
US

  • Monitor the overall health of the aircraft fleet and provide data-driven recommendations.
  • Communicate findings and fleet reliability improvement initiatives to leadership and the FAA.
  • Identify root causes of aircraft out of service time and improve maintenance availability.

Wheels Up is a global leader in on-demand private aviation, committed to making private air travel safe, reliable, and enjoyable. As a strategic partner of Delta Air Lines, Wheels Up boasts a diverse fleet and global network, delivering premium, personalized aviation experiences.

US

  • Provide expert technical guidance throughout the sales cycle, addressing customer questions with clarity and confidence.
  • Partner with Account Executives to understand use cases, uncover pain points, and design tailored solutions.
  • Deliver engaging product demos, PoCs, and proofs of concept that showcase DevRev’s differentiators and business impact.

DevRev is building the future of work with Computer – an AI teammate. They unify all data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. DevRev is backed by Khosla Ventures and Mayfield with $150M+ raised, and they are trusted by global companies across industries.

Global

  • Design and develop AI-powered developer tools using Claude-based technologies.
  • Build intelligent agents and automated workflows that improve SDLC efficiency.
  • Develop and orchestrate multi-agent systems using modern agentic frameworks.

Ubiminds is a GPTW-certified, people-first company that partners with American software product companies to scale their global teams. They connect top LATAM talent with international product companies while providing full employer-of-record support and long-term career development.