Strategic Client Executive

About the Role:

• Function as the strategic lead for Strategic clients, conveying and delivering Headspace’s value while building strong, referenceable relationships.
• Develop a deep understanding of each client’s business needs, strategic priorities, and challenges, helping them succeed with Headspace.

Responsibilities:

• Independently develop and execute strategic account plans that align with client business objectives, retention goals, and Headspace’s growth strategy.
• Lead cross-functional workstreams related to key client initiatives, aligning internal teams around roadmap needs, reporting, and client engagement strategy.
• Leverage data and analytics to provide meaningful insights, track key performance indicators (KPIs), and inform client strategy.

Qualifications:

• 6-8+ years of experience in a strategic client-facing role, such as Strategic Account Management, Customer Success, or Relationship Management.
• Proven experience managing a portfolio of large, complex accounts (25,000+ employees and/or $1M+ in recurring revenue)
• Exceptional communication and presentation skills, with the ability to articulate complex concepts and value propositions to a variety of stakeholders, including C-level executives.