Lead requirements gathering, define RACI charts, and draft project charters.
Create schedules, assign resources, and build proactive risk mitigation and communication plans.
Manage client expectations, coordinate with SMEs to clear blockers.

Technical Consultation & Implementation:

Consult on SSO (IdP), data integrations (SIS/HRIS), and LTI-compliant third-party apps.
Design account hierarchies, configure roles/permissions, and guide API usage to meet customer goals.
Lead content migrations from legacy systems and advise on JavaScript/CSS customizations.

Strategic Advisory:

Translate functional requirements into technical recommendations.
Research client needs to improve service offerings and identify gaps in customer training or support.
Support internal goals and participate in cross-functional initiatives to improve team efficiency.

Instructure

Instructure creates intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. They give smart, creative, passionate people opportunities to create awesome.

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