Responsibilities:
- Handle contacts professionally and timely.
- Research systems to find information.
- Escalate customer issues as needed.
Qualifications:
- Must be 18 years of age or older.
- High school diploma or equivalent.
- Excellent communication skills.
Benefits:
- Paid Time Off and paid holidays.
- Comprehensive medical, dental, and vision coverage.
- Retirement savings programs.
MCI
MCI is a fast-growing tech-enabled business services company in the USA. They deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions, employing 10,000+ talented individuals across multiple countries.