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Role Overview:
- Coordinate patient journey processes and ensure timely progression through high-volume patient support programs.
- Serve as a patient advocate and navigator for medication access and affordability challenges.
Key Responsibilities:
- Monitor operational performance and SLAs/KPIs, providing reporting and insights to leadership and clients.
- Evaluate and improve operational processes, conduct audits, and ensure compliance with SOPs.
- Identify trends and coordinate with stakeholders to implement effective corrective actions.
Qualifications:
- Active Registered Nurse (RN) license with strong analytical and problem-solving skills.
- Proficiency in Microsoft Office, especially Excel, PowerPoint, and Word, with excellent communication.
We Offer:
- Comprehensive benefits including medical, dental, vision, 401(k) match, and PTO.
- A remote-first work environment within the US with opportunities for professional development.
Partner Company
This company coordinates patient support programs to ensure timely access to essential medications. They offer a collaborative, remote-first culture that values patient advocacy, innovation, and professional growth.