Job Description
Consulting Support: Partner with the customer delivery team to create customer deliverables. Support the customer request for proposal process. Execute onboarding tasks for new Bennie customers.
Customer Service: Develop strong relationships with customers and benefit industry partners. Serve as the project manager for insurance carrier implementation for assigned customers. Support execution of the annual customer account plan for all assigned customers.
Process Improvement: Support quality assurance efforts, including enrollment audits,. Support process improvement initiatives that support the ongoing evolution of Bennie’s consulting model. Support customer service model.
About Bennie
Bennie is an employee benefits broker and platform that helps companies create a healthier workplace.