Credit Processing & Client Operations Virtual Assistant

Key Responsibilities:

• Prepare dispute packets, review client credit info, and log into bureau platforms to track cycles.
• Conduct bureau-related calls, document call outcomes, and escalate issues as needed.
• Maintain accurate client records in GoHighLevel, use Slack for communication, and follow SOPs in Notion.

Requirements:

• Strong preference for experience in loan processing, mortgage processing, or credit repair.
• Must be proficient in GoHighLevel, Slack, and Notion with excellent English communication.
• Comfortable making bureau-related phone calls and managing multiple client files independently.

Work Schedule:

• Contracted hours 20 hours per week, Monday to Friday, 9:00 AM – 2:00 PM CST with a 1-hour lunch break.
• This is an independent contractor role with weekly payments and free training provided.
• Reporting to a designated point of contact; no gender preference, and native or near-native English is required.