Program Director

The Program Director is responsible for managing key internal and external initiatives with the aim of adding significant value to the customers as well as helping the broader organization innovate. Deliverables will include the implementation of new projects, as well as managing and navigating the customers’ during these projects. Manage cross-functional projects and teams, senior-level business executives and customers to provide a unique customer experience during the projects. Provide updates to customers and internal executive teams, manage project phases, and lead cross-functional teams internally and externally. This person should also initiate and/or participate in strategic initiatives, develop the value proposition, mentor team members, and identify gaps while proposing solutions. This role requires experience with AI integration, a minimum of 12 years in professional services, 8+ years of enterprise-level software implementation, and strong project management skills.