Executive Assistant (Operations)

We are seeking a highly organised and proactive Executive Assistant (EA) to support the operations team. This role is ideal for someone who thrives in a fast-paced, multi-faceted environment and enjoys managing both administrative and field-related responsibilities. The EA ensures that leads, client communication, materials, and strategic projects run smoothly, allowing James to focus on installs, sales, and leadership. Responsibilities include lead intake, field support, calendar management, client communication, website maintenance, strategic project support, and weekly rhythm adherence. Success is measured by response times, appointment booking rates, material delivery, inbox management, grant opportunity identification, and timely report delivery. Qualifications include 3–5 years of relevant experience, strong organisational and communication skills, and proficiency with scheduling tools and Google Workspace.