Global IT Service Transition Director - Remote

You will provide strategic visionary and tactical leadership for a team focused on smoothly transition new IT products and services or changes to existing IT products or services into production in a global enterprise. You will ensure that both the support teams (Field Services, Help Desk) and other partners are prepared for changes being made to the technology experience. This is done by working collaboratively across our teams to gather information about changes, and ensure that it is packaged in a way that is easy to find and follow by support teams and users alike. You will report to the Head of Global Digital Workplace Enablement. Lead a team of analysts focused on digital workplace enablement, user experience, service transition, and data visualization.