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About us:
- Rifa AI is building the AI agents platform for contact centers in regulated industries.
- We are a small team of exceptionally capable, passionate engineers with paying enterprise clients and growing revenue.
What you'll do:
- Own a client's delivery end to end, from first conversation through pilot and production.
- Engineer the agent's behavior by writing and maintaining instruction sets that are versioned, tested, and reviewed like code.
- Build the evaluation gate with automated tests that replay past conversations.
What you'll bring:
- 2 to 5 years building and running production systems, with debugging under pressure.
- Strong written communication and comfort working directly with customers.
- Even better: LLM systems in production, conversational AI, or regulated industry experience.
Rifa AI
Rifa AI builds an AI agents platform for contact centers in regulated industries. They are a small team of passionate engineers with paying enterprise clients and growing revenue, backed by Seaborne Capital.