Job Description
Evaluate, document and analyze our Sales and Marketing processes to assess the effectiveness of our operating model and understand drivers and opportunities. Identify, draft and implement process and tool improvements that lead to business objectives; higher conversion rates, sales efficiency, and better customer experience. Translate pain points into comprehensive business requirements and projects. Recommend and architect processes that continuously improve internal employee experience. Partner cross-functionally to implement plans and measure success. Provide insights and recommendations for new processes and product launches. Be prepared to troubleshoot any issue that arises.
About Gusto
Gusto is a modern, online people platform that helps small businesses take care of their teams.