Sr. Business Process Consultant, Risk & Resilience Expert Services

The Role:

• Configuring and implementing the Risk & Resilience product portfolio
• Driving Risk & Resilience-specific process definition, re-engineering and improvement
• Leading customer design workshops focused on ServiceNow Risk & Resilience solution functionality

Qualifications:

• Current active ServiceNow certifications
• At least 5 years of Risk & Resilience consulting and/or practitioner experience
• Strong understanding of other competitive Risk & Resilience tools and technology

Responsibilities:

• Perform internal unit testing of the developed solution during the development stage of the engagement, in partnership with Technical Consultants
• Prepare all customer-facing deliverables focused on business process and domain
• Promoting continuous improvement practices for delivery/engagement materials