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Role Overview:
- Provide technical advisory and architectural guidance for ServiceNow platform implementations.
- Design solutions ensuring leading practices in instance strategy, governance, core data, and integrations.
Key Responsibilities:
- Engage with customer executives and enterprise architects to align ServiceNow with digital transformation goals.
- Translate business requirements into architectural blueprints and manage technical governance.
- Support sales efforts by scoping engagements and mentor others on the team.
Qualifications:
- 15+ years progressive experience in professional services or equivalent education.
- Experience with enterprise architecture frameworks like TOGAF or IT4IT.
- Ability to travel up to 80% and work in a startup-paced environment.
ServiceNow
ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.