Job Description

Responsible for identifying and driving the projects necessary to deliver an effective, scalable compliance program to support ServiceNow’s growing global public sector business. This high-impact, strategic role will help build and evolve the program, working cross-functionally to ensure the successful execution of critical compliance initiatives. This role reports to the SVP, Public Sector Legal. Work with the SVP, Public Sector Legal, and team attorneys to plan and design the projects that will help the team achieve its goals; Drive and manage program-critical projects to successful completion, collaborating with stakeholders in Legal and throughout the business; Help develop public sector-specific guidance, training and enablement; draft SOPs and other critical program documents. Identify opportunities to streamline and automate existing processes; Drive improvements to our ability to gather and leverage compliance-related data; Identify and explore opportunities to use AI to accelerate program progress; Partner with the Legal Operations team to explore and pursue public sector compliance use cases for the NOW platform; Monitor and track program progress and performance, proactively identifying issues and obstacles; Help prepare and present program status reports to stakeholders, providing clear and concise information on progress and performance.

About ServiceNow

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

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