Job Description
Customer Success and Support: Host monthly coaching calls and office hours to provide valuable insights to customers. Conduct 1:1 support calls with customers as needed to enhance retention. Address That Clean Life-specific escalations from the Customer Support team.
Marketing and Cross-Functional Support: Collaborate with marketing, product marketing, and partnerships teams. Create additional content aimed at boosting customer success. Respond to customer feedback on G2 for That Clean Life.
Who you are: Experienced as a Nutrition Professional and eager to help health and wellness professionals. Have a client-focused background in sales, onboarding, and/or customer success. Comfortable with a high level of accountability and autonomy
About Practice Better
Practice Better is changing how health and wellness practitioners work by building a modern EHR designed to support their clients' health and their practice.