Customer Success Manager (Maternity Leave Contract)

Practice Better

Remote regions

Canada

Benefits

Unlimited PTO

Job Description

Customer Success and Support: Host monthly coaching calls and office hours to provide valuable insights to customers. Conduct 1:1 support calls with customers as needed to enhance retention. Address That Clean Life-specific escalations from the Customer Support team.

Marketing and Cross-Functional Support: Collaborate with marketing, product marketing, and partnerships teams. Create additional content aimed at boosting customer success. Respond to customer feedback on G2 for That Clean Life.

Who you are: Experienced as a Nutrition Professional and eager to help health and wellness professionals. Have a client-focused background in sales, onboarding, and/or customer success. Comfortable with a high level of accountability and autonomy

About Practice Better

Practice Better is changing how health and wellness practitioners work by building a modern EHR designed to support their clients' health and their practice.

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