Senior TechOps Specialist

What you'll be doing:

• Own and drive technical projects from problem identification through to delivery, including scoping solutions, evaluating trade-offs, and making recommendations with minimal direction.
• Act as an escalation point for the wider TechOps team, providing technical guidance and helping unblock issues across the stack.
• Design, build and maintain automation that reduces manual toil and scales our operations, from access provisioning to onboarding workflows and beyond.

What you’ll bring:

• Significant experience in a TechOps, IT Operations, or Systems Administration role, with a track record of owning and delivering technical projects independently.
• Strong experience with Google Workspace administration, macOS fleet management (e.g. Kandji or similar MDM), and identity and access management.
• Demonstrable ability to take ambiguous problems, break them down, and drive them to well-reasoned solutions - not just escalate them.

Why Prolific is a great place to work:

• We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback.
• Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research.
• Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.