As a Customer Success Manager, you will play a key role in building and maintaining strong customer relationships, driving product adoption, and supporting clients in achieving their goals. You will be responsible for managing key customer accounts, ensuring satisfaction, driving product adoption, and identifying growth opportunities through upselling and renewals.
This role requires someone with a deep understanding of mid-market or enterprise client needs, the ability to manage complex accounts, and a strong focus on scaling adoption and revenue within this segment.