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PROOF OF WORK
Kraken
Global
The Opportunity:
- Answer clients’ Crypto DW/ Trading/Consumer/Kraken Desktop questions via text and live support channels (Zendesk/Email/possibly Telegram).
- Provide testing and feedback for new trading features before they are released to clients.
- Assist in the management of our Consumer, Trading, Futures, Kraken Desktop support team (QA for other specialists, possibly improving training materials, updating confluence articles etc.).
Skills You Should Hodl:
- Fluent in English
- Knowledge and experience using our Kraken Pro platform
- Knowledge of trading, charting, understanding of leveraged trading (Future/Margin or preferably both)
Nice to Haves:
- Experience with other platforms like Coinbase, Binance, OKEX, Bitmex, Bybit, Deribit etc.
- Experience with Google Sheets and Google Script.
- Experience with our or other similar platforms API
Kraken
Kraken is a mission-focused company rooted in crypto values, aiming to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion. As a fully remote company, Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space.