Answer clients’ Crypto DW/ Trading/Consumer/Kraken Desktop questions via text and live support channels (Zendesk/Email/possibly Telegram).
Provide testing and feedback for new trading features before they are released to clients.
Assist in the management of our Consumer, Trading, Futures, Kraken Desktop support team (QA for other specialists, possibly improving training materials, updating confluence articles etc.).
Manage a team with overlapping interests in system stability with the existing Operational Resilience incident response team and the exchange product day-to-day operations
Spot, Margin, and Derivatives markets management and “middle-office” support
Be accountable to implement and/or define the right processes and practices across all products
Kraken is a mission-focused company rooted in crypto values. They aim to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. Kraken is a fully remote company with Krakenites in 70+ countries.
Deliver consistent, high-quality service to HNWI clients worldwide, building and nurturing trusted relationships through exceptional account management.
Drive KPIs across revenue, trading volume, and assets on platform through rigorous, data-driven analysis and proactive strategy execution.
Partner with product, marketing, and client service teams to champion new efforts that drive private client growth and loyalty.
Kraken is committed to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. It is a fully remote company with Krakenites in 70+ countries who speak over 50 languages and is committed to industry-leading security, crypto education, and world-class client support.
Manage a team of 3-5 individual Treasury Analysts to deliver results for the Treasury Organization and wider Kraken stakeholders
Manage creation, maintenance, and interpretation of cash flows, loans, interest earnings, target balancing, and other custom treasury forecasting
Collaborate with treasury and OTC trading analysts to execute crypto trades and fiat foreign exchange transaction for customers and internal hedging
Kraken is a mission-focused company rooted in crypto values that aims to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. As a fully remote company, Kraken has Krakenites in 70+ countries who speak over 50 languages.
Identify and recruit new affiliates with audiences interested in prop trading.
Manage and nurture relationships with top program partners.
Dive into data to identify areas of opportunity and share regular performance updates.
Kraken is committed to accelerating the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. Kraken is a fully remote company with Krakenites in 70+ countries who speak over 50 languages.
Kraken is a mission-focused company rooted in crypto values that aims to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. They are a fully remote company with Krakenites in 70+ countries who speak over 50 languages.
Develop marketing strategies to bolster Kraken’s market share in region.
Grow new users in-region and improve performance across their customer lifecycle.
Leverage global campaigns, creatives, content, and brand guidelines to localize according to the preferences of regional audiences.
Kraken is a mission-focused company rooted in crypto values. They aim to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. Kraken is a fully remote company with Krakenites in 70+ countries.
Develop and maintain open-source libraries used by the company’s clients for API integrations
Serve as a subject matter expert for REST APIs and WebSocket connectivity, supporting and advising the exchange’s largest clients
Work closely with clients to help them design and optimize trading algorithms, improving efficiency and performance on the exchange
Binance is a leading global blockchain ecosystem with the world’s largest cryptocurrency exchange by trading volume and registered users. They are trusted by 300+ million people and offer trading, finance, education, research, payments, institutional services, Web3 features, and more.