Answer clients’ Cryptocurrency transactions, Staking and various other Crypto related products on a daily basis questions via text and live support channels.
Provide testing and feedback for new features before they are released to clients.
Assist in the management of our Consumer/Trading/Kraken Desktop support team (QA for other specialists, possibly improving training materials, updating confluence articles etc.).
Kraken is a mission-focused company rooted in crypto values, aiming to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion. As a fully remote company, they have Krakenites in 70+ countries who speak over 50 languages and are industry pioneers who develop premium crypto products.
Collaborate with designers and product managers to understand business needs
Work jointly with devOps all along the software development lifecycle from the writeup of technical specifications in the form of RFCs, to feature development and testing.
Develop and maintain services that power onchain experiences.
Kraken is a mission-focused company rooted in crypto values, aiming to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. As a fully remote company, they have Krakenites in 70+ countries who speak over 50 languages.
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. They are building smarter, more human AI with a diverse community in 100+ countries.
Answer inbound Voice calls with friendly, professional service; drive quick, accurate resolutions.
Clarify client goals, provide education on Kraken products and services, and guide funding, trading and other account activities.
Take ownership to continuously optimize your performance and ability to add value to Kraken.
Kraken is a mission-focused company rooted in crypto values that aims to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. As a fully remote company, Kraken has Krakenites in 70+ countries who speak over 50 languages.
Develop and execute website optimization strategy to maximize traffic, engagement, and conversions.
Work with product and engineering teams to improve website analytics tracking.
Apply technical principles to ensure optimal organic search rankings and site performance.
Xapo Bank is a crypto banking platform that bridges the gap between crypto and traditional banking services. Headquartered in Gibraltar, it is regulated and authorized as a credit institution to provide fiat related services and as a Distributed Ledger Technology Provider to provide crypto services. They have over 130 employees working remotely from 30+ countries.
Build and scale a high-performing global Sales, BD, and Ecosystem organization.
Kraken is a mission-focused company rooted in crypto values. They are committed to accelerating the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. As a fully remote company, they have Krakenites in 70+ countries who speak over 50 languages.
Own the go-to-market strategy for the Developer Platform API.
Produce technical content that proves value and build tutorials.
Represent Brave in the AI engineer community and optimize documentation.
Brave is building the independent search infrastructure for the AI era. They own their own global web index, offering Zero-Data-Retention guarantees, unbiased ranking, and total sovereignty, powering the next generation of LLMs, RAG pipelines, and agentic frameworks. The company celebrates diversity and is committed to creating an inclusive environment for all employees.
Source candidates using internal and external tools and talent databases.
Conduct pre-screen and screening interviews.
Act as a role ambassador and clearly position opportunities to candidates.
ConnectHum is an experienced recruiting partner working with fast-growing global tech companies. As a people-first, high-trust environment founded by experienced HR leaders with C-level startup experience and backgrounds in MAANG, opportunity matters here.
Feature development owning features on our web platforms.
Leading initiatives to add support for other blockchains to Phantom, and to launch new complementary products or infrastructure.
Interfacing directly with end-users and developers by supporting them and collecting feedback to inform product direction.
Phantom is a modern money app used by millions globally, combining money management, spending, and growth in one platform. They focus on user experience and security, and have a community of 20M+ users, ranking high in app stores.
Own the core earnings service that drives reward calculation, rate setting, and distribution across all Earn products
Lead development and operation of asynchronous systems that power earnings pipelines, including background jobs, event processing, and reward distribution flows
Own all blockchain and staking services, including on-chain integrations and off-chain coordination for staking flows
Kraken is a mission-focused company rooted in crypto values, aiming to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion. As a fully remote company, Kraken has Krakenites in 70+ countries who speak over 50 languages.
Develop Kraken’s policy positions in Canada to help influence policy outcomes.
Educate policymakers, institutions, government bodies, and regulators on the evolution of digital assets and Kraken’s role.
Draft comment letters, consultation responses, and policy papers that advocate for responsible innovation in the digital assets space.
Kraken is a mission-focused company rooted in crypto values. They accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. They are a fully remote company, composed of industry pioneers who develop premium crypto products.
Own and manage Kraken’s global sanctions screening program, including name screening, transaction monitoring, geo-blocking, sanctions evasion detection, and related technical controls; maintain and enhance screening frameworks to meet global regulatory expectations while supporting scalability and efficiency.
Design and execute screening strategy to support regulatory compliance, business growth, product launches, and global expansion.
Partner with Compliance, Risk, and Engineering to lead and execute tuning efforts for sanctions screening tooling and related controls; partner with Engineering to develop, prioritize, and execute the sanctions screening roadmap, including vendor management and system/control enhancements.
Kraken is a mission-focused company rooted in crypto values, aiming to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion. As a fully remote company, Kraken has Krakenites in 70+ countries who speak over 50 languages.
Lead design and development of Kraken’s web-based Capital Management Product — including UI/UX, backend, and API architecture
Develop RESTful APIs and data connectors to integrate internal and external data sources (banking, wallet, exchange, and market feeds) into the Treasury risk environment
Translate quantitative models into scalable, interactive web applications, allowing users to view, test, and act on liquidity and capital stress scenarios in real time
Kraken is a mission-focused company rooted in crypto values. They aim to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. As a fully remote company, Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space.
Establish strategic partnerships with target accounts such as exchanges and banks/neobanks.
Lead and manage deals, coordinating with product, legal, and research departments to ensure smooth deal closure.
P2P.org is the largest institutional staking provider with a TVL of over $10B and a market share exceeding 20% in restaking. They unite talented individuals globally with a passion for decentralized finance to shape finance's future.
Set the vision and long-term strategy for Upwork’s global payments and financial infrastructure.
Lead a multi-functional organization responsible for payment rails, payout orchestration, regulatory compliance, risk mitigation, and customer experience.
Drive the adoption of AI-powered payment solutions and automation to reduce costs, enhance decision-making, and improve customer outcomes.
Upwork Inc. connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. They have facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work.
Act as a direct support to developers building on Horizen.
Take ownership of Horizen’s developer documentation and resources.
Drive awareness and adoption of Horizen within global developer communities.
Horizen Labs is pioneering privacy-focused, zero-knowledge technology that powers a more secure and interconnected digital world. They are a global team united in transforming the landscape of Web3 and digital trust; they operate on a hybrid model with a distributed global workforce.
Puzzle Financial provides a platform that helps startups and their finance teams build better companies by modernizing accounting for the digital age. The company has a modern culture.
Member-facing: Responding to members’ queries regarding our products and services.
Taking ownership of members' issues, following up on outstanding requests, and escalating issues when necessary.
Onboarding of prospective members - assisting them from applying for membership until they are fully onboarded
Xapo Bank aims to provide economic freedom and wealth protection. They are a fully distributed team of over 130 Xapiens that work remotely from 30+ countries around the world and are headquartered in Gibraltar.
Develop and execute sourcing strategies for assigned roles across technical, operations, business, and/or go-to-market functions
Build and maintain high-quality candidate pipelines aligned to defined role criteria
Proactively identify and engage prospective candidates using professional sourcing tools and platforms
EliseAI improves housing and healthcare industries by integrating AI agents into existing workflows, making them more efficient, reducing costs, and improving user experience. They recently raised a $250 million Series E round to accelerate this mission.
Own the full sales cycle, from prospecting to closing, to drive new business and expand existing relationships with Institutions and protocol customers.
Act as a trusted, solution-oriented advisor, tailoring Messari’s research, data, and SaaS offerings to meet customer needs.
Maintain disciplined pipeline management, forecasting, and reporting while consistently exceeding sales targets.
Messari is the leading provider of crypto market intelligence products that help professionals navigate crypto/Web3 with confidence, bringing transparency and smarter qualitative and quantitative analytics to the industry. Their users range from some of the most prominent analysts, investors, and crypto individuals to top organizations.