Voice Support Specialist

The Opportunity:

• Answer inbound Voice calls with friendly, professional service; drive quick, accurate resolutions.
• Clarify client goals, provide education on Kraken products and services, and guide funding, trading and other account activities.
• Test new products and features to develop expertise that resolves issues end-to-end and responsibly position products where they fit.

Skills You Should Hold:

• Outgoing and empathetic “people person” who thrives when helping others.
• Motivated by Kraken’s mission; security- and privacy-minded.
• Strong crypto/trading literacy and a passion for learning.