Senior Director, Client Engagement

Will successfully manage our Client relationships, acting as their advocate and trusted advisor while providing a single point of accountability for Hitachi Solutions’ engagement. Key responsibilities include envisioning, developing, and delivering transformative opportunities with the client by establishing a deep understanding of customer and business needs, including their overall strategic goals and objectives. Effectively draws on internal assets e.g., account team, business capabilities to bring the best original ideas to the customer. Works with the client to build an understanding of pain points and creates a plan to resolve them by implementing digital transformations. Provides leadership and oversight to execute a plan that delivers quality solutions for the largest strategic accounts. Identifies and implements the correct governance/delivery operating model. Drives value for client through solution delivery while driving incremental consulting revenue through land and expand opportunities. Establishes self as a trusted advisor to executive decision makers, identifying and investing in relationships with executive decision makers.