Field Service Technician for Laboratory Measurement Technology, Service Area Northwest Germany

Your Responsibilities:

• Perform on-site service, including maintenance, calibration, and repairs of our measuring instruments directly at customer sites.
• Execute service and qualification work in regulated GMP environments, e.g., in the pharmaceutical and biotechnology industries.
• Ensure proper and complete documentation of performed work.

Customer Contact & Organization:

• Act as a competent contact person for customers via phone, email, and in person during service visits.
• Plan your assignments independently, manage your own spare parts inventory, and support product development with customer feedback.

Your Profile:

• Completed technical training (e.g., electronics technician, industrial mechanic, mechatronics technician), ideally with further training as a state-certified technician.
• Strong technical understanding and interest in our broad product portfolio.
• Service-oriented, independent, and solution-focused working style, with a focus on high customer satisfaction.
• Willingness to travel, including regular overnight stays and occasional assignments in other service areas.
• Negotiation-level German and advanced English skills; valid driver's license class 3 or B.

We Offer:

• Pleasant working environment with collegial teamwork, cohesion, and development prospects.
• Comprehensive onboarding with intensive introduction, open communication, and individual mentoring.
• Attractive conditions: permanent contract, 13.5 monthly salaries, company pension plan, JobRad options.
• Appealing overall package: flexible working hours, 30 vacation days with a 5-day week.
• Top equipment: laptop, smartphone, and additional inventory for your home office, plus a neutral company car with fuel card for private use.
• Work location: home office (preferably in the greater Hamburg, Hanover, Bremen area).