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Key Responsibilities:
- Handle complaints with empathy and professionalism.
- Analyze feedback to identify trends and areas for improvement.
- Use CRM platforms to track and manage feedback.
Ideal Candidate:
- Has experience in handling complaints or customer service.
- Possesses exceptional communication and interpersonal skills.
- Has a keen analytical approach.
Benefits:
- Wellbeing Support through EAP and GP service.
- Financial Security via life assurance and pension scheme.
- Additional rewards include a bonus scheme and birthday off.
PortmanDentex
PortmanDentex is a leading dental group where your skills and ambitions make a real difference; they support over 370 practices across the UK and Ireland.