Main Missions:
- Advise clients wishing to book stays within the Relais & Châteaux network.
- Offer personalized itineraries according to client needs.
- Manage group and seminar booking requests.
Profile:
- Excellent written and oral command of English.
- Significant experience in guest relations or commercial advice.
- Strong sense of customer service, listening skills, and empathy.
Operational support:
- Provide regular reporting to management.
- Participate in the improvement of internal procedures.
- Use CRM and booking tools in compliance with established processes.
Relais & Châteaux
Relais & Châteaux is a values-driven organization within a global network of excellence. They offer a supportive, high-standard, and people-centric workplace, fostering both personal and professional development.