Remote Customer service Jobs • Travel

Serve as a company pillar and a trusted voice in all travel matters, owning client relationships and closing high-value sales. This client-facing role requires a service-minded individual who thrives in fast-paced environments. You'll ensure every step of clients’ journey is seamless, efficient, and elevated along with supporting Fortune 500 execs, a VC firm’s partner, or a seasoned world traveler.

Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms. Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements. Process bookings and payments while ensuring accuracy and compliance with company policies. Maintain strong relationships with clients by offering personalized service and follow-ups.