Developing and enhancing conversational chat bot solutions using Cognigy and NICE Proactive AI Agent for client implementations.
Working as a member of the project team to enhance and improve software in JavaScript, including coding, testing, and delivering high-quality software on time.
Performing system analysis, project management, and customer-facing presentations to develop solution pitches and value propositions.
Develop and enhance conversational AI chat bot solutions using Cognigy and NICE Proactive AI Agent for client implementations.
Collaborate with project teams to improve JavaScript-based software, perform code reviews, and ensure timely delivery.
Conduct system analysis, mitigate code errors, and support production environments.
TTEC Digital coaches clients to provide amazing customer experiences through an employee-first approach. They offer a culture where employees can thrive.
Lead discovery calls and technical deep dives to uncover pain points and identify opportunities across NiCE's Customer Service Automation portfolio.
Deliver customized, high-impact demos and presentations that paint a vision of exceptional customer experience.
Design and execute proof-of-value demonstrations that accelerate deal velocity and demonstrate real-world value.
NiCE delivers AI-first customer experience platforms, combining Generative and Conversational AI to power Agentic AI for enterprise brands. With over 8,500 employees across 30+ countries, NiCE serves 25,000+ global businesses including 85 of the Fortune 100, and is an innovation powerhouse in AI and cloud.
Design and build scalable AI-powered solutions on Genesys Cloud, including Agentic AI platforms and industry-specific accelerators.
Provide technical leadership across architecture, development, and delivery, collaborating with Product, Engineering, and Customer teams.
Drive adoption of advanced AI frameworks like LangGraph, CrewAI, and RAG architectures to solve real-world enterprise challenges.
Genesys provides AI-powered customer experience solutions that transform customer and employee interactions globally. As a large organization, they foster a culture of innovation and collaboration, offering development opportunities and flexible work options.
Design and ship end-to-end AI solutions using code-first development, agent frameworks, APIs, and low-code platforms.
Embed within business teams to identify automation opportunities and translate goals into agentic workflow specifications.
Act as in-team AI expert, training colleagues and iterating on workflows based on usage feedback.
Emplifi is the only Autonomous CX platform unifying social marketing, commerce, and customer care for more than 20,000 brands worldwide. The company operates internationally with a fast-paced culture, emphasizing trust, flexibility, and professional growth.