Job Description
In this work-from-home role, you’ll assist clients in researching, selecting, and reserving hotel accommodations, ensuring accuracy, quality service, and a seamless travel experience. Key responsibilities include assisting clients with hotel and resort bookings through approved online platforms.
Provide lodging recommendations based on destination, travel dates, and budget and accurately input reservation details, confirm all booking components, handle changes, cancellations, and special client requests with professionalism. Maintain up-to-date client records and communication logs; monitor hotel promotions and availability to offer the best value. Collaborate with team members to ensure high levels of client satisfaction while taking pride in delivering excellent customer service in the travel and hospitality space.
About Destination Knot
Destination Knot specializes in designing stress-free, personalized travel experiences for our clients, offering full support and expertise from booking to check-in.