As a Cloud admin and collaboration expert, you will guide customers through various business challenges related to their cloud core business applications (Google Workspace and Microsoft 365), from day-to-day administration questions, through security best practices, to consulting about complicated migrations of legacy mailing systems to the cloud. In this role, you'll work with companies all around the world. Together with the team, you will support customer implementation of their Google Workspace or O365/ Azure AD solution, help with licensing issues, domain verifications, email routing scenarios, mail-flow troubleshooting, conduct training sessions to system administrators and much more.
Act as a trusted technical advisor to customers and solve complex email flows, migration, platform-related security, user management, data collaboration, device management, systems integration and much more. Create and deliver best practices recommendations, tutorials, blog articles, sample code, and technical presentations adapting to different levels of key business and technical stakeholders. Support our sales team as the technical expert on customer-facing calls Communicate effectively via video conferencing for meetings, technical reviews, and onsite delivery activities.