Job Description
Provide exceptional customer service: Answer users' questions via phone, text, and email, acting as the first line of support. Mediate between various teams: Act as an internal detective, mediating between product, tech, and partner teams to ensure a great user experience. Develop expertise in fintech: Become a product expert, understanding Clair's signup process and wage advance products.
Understand the challenges faced by hourly workers: Gain a deep understanding of hourly workers' financial challenges. Be part of a growing company: Join an early startup in the fintech space and learn all things EWA. Work collaboratively: Be a team player, ready to work hard and achieve success with a small team.
About Clair
At Clair, they are on a mission to create financial freedom for America's workers by giving them a digital banking platform.