Similar Jobs
See allTechnical Support Specialist (Remote)
Skilled Wound Care
US
IOS
Android
Windows
Operations Support Associate - Radiology
Imagen Technologies
US
Customer Service
Troubleshooting
Communication
Customer Support Specialist
Front
Global
Troubleshooting
SaaS
Communication
Technical Support Manager
DentalXChange
US
RCM
EDI
Salesforce
Remote Service Engineer
Philips
US
Networking
SQL
AWS
Responsibilities:
- Triage and manage IT support via chat, text, email, phone, and AI.
- Be available for scheduled sensor support issues.
- Collect customer feedback on imaging and advocate for customer needs.
Requirements:
- 3+ years of technical support experience at a SaaS company.
- Familiarity with multiple imaging software & hardware.
- Experience in remote desktop support.
Archy
Archy is a vertical SaaS solution that is revolutionizing the dental practice management space. We provide dental providers cutting-edge software that allows them to focus on being dentists while we handle the technical aspects of running their practice.