Principal Platform Architect - Federal

Servicenow

Remote regions

US

Benefits

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Role Overview:

  • The Customer Outcomes Principal Platform Architect is a technical advisory role focused on guiding customers to establish a strong technical foundation on the ServiceNow Platform.
  • This consultative position ensures customers use leading practices around instance strategy, technical governance, core data, integrations, and platform health.
  • You will work with customers across executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions.

Qualifications:

  • 12+ years progressive experience as part of a professional services organization or equivalent education/experience.
  • Federal experience and management consulting experience required.
  • Ability to travel up to 80% and comfort running programs independently within a startup-paced environment.

Benefits:

  • Base pay range of $148,000-$230,000 plus equity, variable/incentive compensation, and benefits.
  • Health plans including flexible spending accounts, 401(k) Plan with company match, ESPP, matching donations, flexible time away plan, and family leave programs.
  • Work personas (flexible, remote, or required in office) assigned based on nature of work and location.

Servicenow

ServiceNow is a global market leader providing an intelligent cloud-based platform that connects people, systems, and processes to help organizations work smarter and faster. Founded in 2004, the company serves over 8,100 customers including 85% of the Fortune 500, with a culture focused on innovation, AI-enhanced technology, and making the world work better for everyone.

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