Job Description
As a Customer Success Manager at Workday, you'll play a pivotal role in ensuring our key customers realize maximum value from their Evisort investments through comprehensive adoption and value engagements. As their dedicated customer success manager, you will prioritize delivering exceptional experiences that support our customers throughout their business lifecycle. Through regular reviews and engagements, you will ensure your customers realize value and uncover adoption opportunities. Focused on high-touch, curated experiences for Evisort’s key accounts working on engagements with medium to high complexity and providing proactive and ongoing adoption and value engagements at key moments of our customers' journey. Acting as a key advisor with insights into customer’s legal and procurement organizational and business objectives and driving product adoption by aligning Evisort’s features and functionality with customers' overall business needs. You will also collaborate cross functionally with account team members to create a seamless & optimal customer experience and create customer champions and advocates.
About Workday
Workday is a leading provider of enterprise cloud applications for finance and human resources, delivering financial management, human capital management, and analytics.