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The work:
- We're building the next generation of AI CX tools for the world's biggest brands.
- This is an innovation group inside a public company at an AI inflection point.
What you'll do:
- Lead a squad as a player-coach, writing the hardest code and setting technical direction.
- Build Go services on the event bus, AI/ML pipelines, or connector frameworks.
- Operate in 1-week sprints with Friday demos, shipping working software rapidly.
Who you are:
- A self-starter with grit, a hacker mentality, and a show-me bias for working code over slides.
- AI-native, using LLMs, RAG, and AI tools daily to multiply velocity.
- Master debugger and problem solver, comfortable with distributed, event-driven systems.
What you'll bring:
- 9+ years hands-on experience, high proficiency in Go and at least 3+ languages.
- Proven track record leading a squad to ship a real-time or platform product end-to-end.
- Deep experience with event-driven systems (NATS/Kafka), WebSocket, and low-latency platforms.
TTEC Digital
TTEC Digital is an innovation group inside TTEC (NASDAQ: TTEC) building next-generation AI customer experience tools. They operate with a startup mentality while backed by the resources of a public company with decades of CX expertise.