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The work:

  • We're building the next generation of AI CX tools for the world's biggest brands.
  • This is an innovation group inside a public company at an AI inflection point.

What you'll do:

  • Lead a squad as a player-coach, writing the hardest code and setting technical direction.
  • Build Go services on the event bus, AI/ML pipelines, or connector frameworks.
  • Operate in 1-week sprints with Friday demos, shipping working software rapidly.

Who you are:

  • A self-starter with grit, a hacker mentality, and a show-me bias for working code over slides.
  • AI-native, using LLMs, RAG, and AI tools daily to multiply velocity.
  • Master debugger and problem solver, comfortable with distributed, event-driven systems.

What you'll bring:

  • 9+ years hands-on experience, high proficiency in Go and at least 3+ languages.
  • Proven track record leading a squad to ship a real-time or platform product end-to-end.
  • Deep experience with event-driven systems (NATS/Kafka), WebSocket, and low-latency platforms.

TTEC Digital

TTEC Digital is an innovation group inside TTEC (NASDAQ: TTEC) building next-generation AI customer experience tools. They operate with a startup mentality while backed by the resources of a public company with decades of CX expertise.

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