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About the Role:
- Responsible for ensuring the operational excellence and seamless experience of DriveWealth's global B2B partners in LATAM.
- Oversees the daily operational support functions, acting as the primary escalation point for complex inquiries related to the API-based investing platform.
- Drives cross-functional alignment, particularly with Partner Onboarding, Engineering, and Compliance.
What You’ll Do:
- Manage and strengthen daily operational functions and processes.
- Create a collaborative working relationship with the Engineering team to enhance the automation of back-office systems and workflows.
- Conduct meetings with the Compliance and Legal Departments to review, maintain, and update the firm's written supervisory procedures.
You Bring:
- Minimum 5+ years of experience in Financial Services and/or Fintech.
- A track record of ownership and disciplined execution in high-stakes environments.
- A client-oriented mindset with an understanding of how your work impacts partners.
DriveWealth
DriveWealth is a global B2B financial technology organization dedicated to democratizing access to financial independence around the world. Our mission is realized through an API-based platform, empowering our partners to offer seamless investing and trading experiences to clients worldwide, all from their mobile devices. They blend the pace and agility of a fintech start-up with the impact, stability, and discipline of Wall Street.