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Role Overview:
- Provide exceptional support to retail accounts
- Handle order processing and customer inquiries
- Resolve customer issues and handle sales team questions
Key Responsibilities:
- Manage multiple tasks in a pressured environment
- Provide pricing, stock and delivery information
- Ensure a seamless experience for our retail customers
Required Qualifications:
- Health and wellness industry experience
- 2 years of customer service experience
- Strong written and verbal communication skills
BiOptimizers
BiOptimizers aims to elevate people from baseline health to peak biological performance through scientifically-backed supplements and experiences. They are a remote-first team that blends innovation with results to magnify human potential, fostering cross-functional collaboration.