Source Job

• Help patients understand provider instructions.
• Ensure orders and documentation are accurate.
• Route clinical questions to providers appropriately.

LumiMeds is a fast-growing telehealth platform focused on weight management and long-term metabolic health. They work with a fully remote, globally distributed team and pride themselves on moving quickly, communicating clearly, and building systems that actually work.

• Provide quality customer service experience to consumers and customers
• Maintain effective customer service for internal and external customers through in-depth knowledge of products and programs
• Communicate effectively with consumers via all channels including telephone, email, and social media

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Handle inbound customer inquiries in a timely manner via phone, video, email, or chat and track inquiries in a ticketing system.
• Collaborate with the Product, Sales, Clinical and Customer Experience teams to ensure the best customer experience and high NPS.
• Work with third party vendors to resolve healthcare device related issues and troubleshoot, triage, and escalate support issues across multiple areas.

Twin Health empowers people to improve and prevent chronic metabolic diseases with AI Digital Twin technology. They have been recognized for their innovation and culture and are scaling rapidly across the U.S. and globally.

• Process orders by managing and working through the assigned case queue.
• Provision new and existing customer accounts across multiple platforms for various products.
• Resolve issues related to purchases or provisioning in coordination with the appropriate internal teams.

Turnitin is a recognized innovator in the global education space, partnering with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. They are a global organization with team members in over 35 countries and promote a remote-first culture that empowers their team.

• Provide quality customer service experience to consumers and customers.
• Communicate effectively with consumers via all channels including telephone, email, chat, and social media.
• Analyze trends in customer reviews and social sentiment for actionable insights.

Jobgether uses an AI-powered system to ensure applications are reviewed objectively and fairly. They identify the top-fitting candidates and share the shortlist with the hiring company, with final decisions managed by the internal team.

• Understand client's operational processes and business context.
• Prepare training materials and a clear implementation schedule.
• Train store super-users, both on customer site and remotely.

ACCEO, part of Harris, provides IT products and services. With nearly 800 employees, they focus on delivering quality solutions and value ethical business practices, fostering strong relationships with clients, suppliers, and the community, offering career growth and a productive work environment.

• Serve as the first point of contact for members, providing friendly, professional, and compassionate support.
• Support members with scheduling, rescheduling, or canceling Papa visits based on their unique needs and preferences.
• Clearly explain Papa’s services and guide members toward making the most of their benefits.

Papa is a company with a people-first culture. They have an incredible team of hard-working people and they encourage everyone to bring their whole authentic selves to work to be transparent and non-hierarchical.

• Provide ongoing support to a portfolio of standard customers, serving as a consistent point of contact to help customers adopt core product features and achieve early success.
• Execute proactive, scalable customer engagement programs, including scheduled check-ins, adoption reminders, webinars, group trainings, and mass email campaigns in partnership with the Customer Education team.
• Monitor customer health indicators, usage trends, and engagement signals to identify customers who may need additional outreach or support.

Forma's flexible benefits software helps companies offer competitive benefits packages. They have helped hundreds of the world’s most admired companies design and support flexible, inclusive benefits programs for nearly a million employees.

• Respond to customer queries via phone, email or chat.
• Familiarize yourself with products and services offered by the client
• Ensure Customer satisfaction and provide professional customer support.

A-TSP provides customer support. I am unable to find detail on the size of the company, number of employees, or company culture.

• Handle order entry and resolution with precision and professionalism.
• Provide accurate product and order information, and resolve issues.
• Manage time effectively and prioritize tasks strategically.

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. They specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.

• Handle inbound calls and chat boxes from members regarding Sidecar Health’s products and services.
• Provide excellent customer service in a timely and positive manner.
• Build rapport and maintain positive relationships with existing members to understand their needs.

Sidecar Health is redefining health insurance with a mission to make excellent healthcare affordable and accessible. They are made of passionate people from various backgrounds and are driven to fix a broken system.

• Answer incoming chats (up to 3 at a time)
• Consult customers on enhancing the value of their contact lens purchase
• Provide top notch customer service in a fast-paced, dynamic environment

SeekWell is the parent company of 1-800 Contacts, Luna, and Hello Eyes. They aim to make vision care more accessible. They maintain a legendary, award-winning culture and are owned by KKR.

• Communicate with our members via phone and email, exhibiting care in every interaction
• Listen to our members, providing empathy and solutions to their unique needs
• Accurately document Member interactions and activity

Achieve is a digital personal finance company helping people move from struggling to thriving by providing innovative, personalized financial solutions. They leverage data and analytics to tailor solutions for each step of their member's financial journey.

• Handles and resolves a high volume of incoming calls by determining the cause of the problem, finding a reasonable solution, and communicating that solution to the consumer.
• Develops and maintains knowledge of Moen products and procedures to accurately aid consumers in a timely manner.
• Navigates multiple databases across multiple systems to provide the quickest response to the consumer.

Fortune Brands Innovations is focused on creating smarter, safer and more beautiful homes and improving lives. They are an industry-leading innovation company that elevate every life by transforming spaces into havens. Fortune Brands supports an inclusive and diverse culture.

• Respond to customer support issues and resolve them per SLAs.
• Work cross-functionally to resolve issues promptly.
• Guide customers on product benefits and enhancements.

Wayvia helps the world’s top brands stay ahead using AI, data, and innovation to shape the future of commerce. At Wayvia, you’ll find a team that’s curious, collaborative, and always up for solving what’s next; they connect with their shoppers in ways that are relevant, respectful, and real.

• Manage assigned customers and ensure timely product delivery.
• Collaborate with sales teams to drive customer satisfaction.
• Build and sustain strong relationships with customers.

Jobgether is a platform that uses AI to match candidates with jobs. They aim to provide a quick, objective, and fair application review process, connecting top candidates with hiring companies.

• Talk to business owners all day, gathering information on their operations.
• Capture information with precision, maintaining accuracy while keeping the conversation flowing.
• Be the face of Harper, projecting competence and helpfulness in every customer interaction.

Harper is building an AI-native professional services company, creating the best AI commercial insurance distribution engine for scale. They are focused on AI-led solutions, capturing decision traces to enable AI to make judgment calls, and aiming for significant market expansion.

• Serving as the first point of contact for members and providers.
• Navigating multiple systems and balancing several interactions at once.
• Documenting thoroughly, taking ownership of issues, and following through until every customer feels heard and supported.

Guidehealth is a data-powered healthcare company dedicated to operational excellence. They aim to make healthcare affordable, improve patient health, and restore fulfillment for providers. Driven by empathy and powered by AI, Guidehealth leverages remotely-embedded Healthguides and a Managed Service Organization.

• Handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support.
• Use guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment.
• This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential.

Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. As a W2 employer, they provide structured onboarding, real support, and real opportunities for advancement.

• Responds to phone, email, and chat customer inquiries and moves between different functions as needed.
• Triages and assesses inquiry root cause to determine effective resolution and utilizes multiple systems to provide timely and accurate resolution.
• Achieves strong customer satisfaction by providing a positive Customer Experience and works collaboratively with back-office areas to correct customer issues.

Guardian helps customers realize their dreams through insurance and financial products, focusing on their overall well-being. As one of the largest mutual insurance companies, Guardian puts customers first and has 29 million customers.