Billing Operations Specialist

The Billing Operations Specialist will work in conjunction with the Billing Specialist team to manage invoice review/reconciliation and dispute resolution. The Billing Operations Specialist will be a point of contact for escalations and will act as a liaison with internal and external customers. Responsibilities include assisting with weekly review of invoice proposals and invoice exceptions/disputes, serving as a point of escalation for billing issues, communicating with Sales Teams, working with the Credit and Collections Team, monitoring unapplied balances, supporting training, and providing excellent customer service.