Patient Care Coordinator

Responsibilities:

• Meet performance standards and follow all company policies and procedures, assisting with projects, reports, and audits as requested.
• Maintain cleanliness and orderliness of the pharmacy, participate in performance improvement processes, and ensure accurate and complete patient records.
• Exemplify excellence in customer communications and service, with a working knowledge of HIPAA guidelines and Medicare requirements.

Qualifications:

• Education: High school diploma or equivalent, with a college degree preferred; active Pharmacy Tech certification is preferred but not required.
• Experience: Previous pharmacy and patient-based service experience, with retail experience preferred; strong customer service skills and comfort with Outlook, Excel, Word, and new software systems.
• Skills: Excellent communication and customer service abilities, problem-solving and multi-tasking skills, accurate data entry, organizational skills, and ability to work with diverse groups including patients and physicians.

Benefits and Culture:

• We offer a work-from-home model and a 'dress-for-your-day' approach, fostering a team-oriented environment that encourages collaboration and innovation.
• Benefits include comprehensive health resources, a Blue Cross Blue Shield PPO with low deductibles, company-paid life/AD&D and disability insurance, voluntary benefits like Rx and vision, an employer-matched 401k, and an industry-leading PTO plan.