Remote Medical Receptionist - Bilingual

Answer a high volume of inbound calls, transfer and direct calls, and provide exceptional customer service via telephone. Responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination). Communicate clearly and effectively (both oral and written) with patients, clients, Team Members, peers and Leadership. Accurately input data into both Carenet and EMR (Electronic Medical Records) databases. Answer all inquiries from patients, customers and third party vendors; provide clinic directions / hours of operation. Contact health plans and verifies patient insurance information. Making a difference in someone’s life. For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. We interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. We integrate the power of human touch with data-driven technology in our mission to make healthcare better for all.